Legal

Privacy Policy

Last updated: October 7, 2026

This Privacy Policy explains how TOP GYM LLC and TOP GYM 2.0 LLC (together, “Top Gym,” “we,” “us”) collect, use, and protect information when you visit topgymstore.com, contact us by phone, chat, email, or text message, or sign up for updates.

Information We Collect

We collect the information you give us, such as your name, mobile phone number, email address, the location you are interested in, and the content of messages you send us. When you call or chat with our virtual assistant, we keep a record of the conversation. Calls may be recorded. Our website also collects basic technical information such as browser type and pages visited.

How We Use Information

We use your information to answer your questions, follow up on membership inquiries, send the updates you asked for, manage memberships, and improve our service.

Text Messages (SMS)

If you opt in, we send text messages about promotions, presale and opening announcements, and gym updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of any purchase.

Mobile phone numbers, SMS consent records, and SMS opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes. Such information may only be shared with service providers as necessary to provide the requested services.

How We Share Information

We do not sell your personal information. We share information only with service providers that help us operate, such as our membership software, phone and messaging providers, and website host, and only as needed to provide their services to us, or when required by law.

Your Choices

You can opt out of text messages by replying STOP, and out of emails by using the unsubscribe link or contacting us. You can ask us to update or delete the contact information we hold about you by emailing customerservice@topgymstore.com.

Data Retention and Security

We keep information for as long as needed for the purposes above and take reasonable steps to protect it. No method of transmission or storage is completely secure.

Children

Our website and messaging programs are not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact Us

TOP GYM LLC and TOP GYM 2.0 LLC
Top Gym Mercedes: 3039 W Expressway 83, Mercedes, TX 78570
Top Gym Pharr: 1700 N Jackson Rd, Pharr, TX 78577
Email: customerservice@topgymstore.com
Phone: (956) 903-4255